Hancocks Television & Computer Services - News

 

News 

Samsung LE37M87BDXXEU whited out picture

October 29, 2014
A Samsung lcd tv with whited out picture does not necessarily mean the screen is faulty. It is usually down to a component or two which drives the graphics to the screen, of which we now keep in stock as they are common to a lot of Samsung models and can regularly give other strange picture faults such as a solarised or negative picture.

Not an easy repair, but still cheaper than a new tv.

Known affected models:
LE37M87BDXXEU
LE37A556P1FXXU
LE37R87BDXXEU

Other similar models likely to also be affected by this fault
 

Philips 37PFL9603H10 looses Freeview channels, brief picture then blank

October 29, 2014
Although I'm not currently a fan of Philips TVs (tracing their circuitry is a like trying to find a needle in a quagmire), the Philips 37PFL9603H10 can be more straight forward to fix and therefore cost-effective.

If your Philips 37PFL9603H10 has recently lost its Freeview channels, and/or you get a brief glimpse of channel name also showing before going blank (with the backlight still on) with no audio or display, then this should be repairable.

Although I've not come across one yet, I'd imagi...
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Sony KDL40D3500 white/faint picture repair

July 18, 2014
We can repair Sony KDL40D3500 LCD TVs (and similar) that suffer from a white or faint picture. This fault may come and go, or be present permanently, either way we can fix it for you.
We keep the parts in stock for a quick turn around so that you don't miss out on your favourite programs!

Give us a ring or pop in for a quotation.

All repairs are subject to an initial inspection charge that is taken off the final repair bill on completion. No further charges applied should the repair fail.
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Low space on your laptop?

July 18, 2014
Low space on your laptop? We can upgrade your hard drive to give you more storage space - without reinstalling or losing any of your photos/music/videos or documents.

Ring for a quote now on 01225 832737
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Philips 50PFP5532D05 Plasma TV - Clicking noise, red flashing standby

July 18, 2014
This beast (in a good way) of a TV packs a punch with plenty of ports including 2 HDMI points for external devices. These TVs, however, tend to run quite hot and therefore some components do wear out over a period of time. We can get these parts and if your faulty Philips TV refuses to turn on and has a clicking noise every few seconds then it may be time for a service.

Please ring beforehand to make an appointment (or we can call out to Bath area), this is not a TV that you want to lug around...
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Toshiba Satellite Laptop DC power repair - no or intermittent power

June 4, 2014
We now have spares to repair Toshiba Satellite laptops with no or intermittent power loss. We can either create a small extension lead or preferably we can use replacement dc power sockets so your laptop will be as good as new.

We have spares for the Toshiba Satellite C650 and similar models but can source other model spares if required (there may be a short lead time). Most repairs can be found within the day, of course subject to availability of spares.

We can boost the performance of your la...
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Acer Aspire Laptop DC Socket repair - no or intermittent power

June 4, 2014
We now have the parts to repair Acer Aspire laptops where the power socket is loose or damaged. Loose connections where you constantly have to jiggle the power lead can cause intermittent power issues and may damage the battery.

We have the spares for the Acer Aspire 5335, Aspire 5735 and Aspire 5725Z series, which may also be compatible with other similar Aspire models. If you have a different model we can still modify the connections to fix these intermittent power issues so it would be wort...
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Time to Upgrade? Refurbished Desktop PCs with Windows 7

June 2, 2014
We have a limited number of refurbished desktop PCs with Windows 7 installed on them. If you are still on Windows XP you will be aware that Microsoft no longer support it, and while anti-virus companies still cover XP machines they will eventually move on leaving you unprotected from hackers/virus' and other such nasties.

A lot of people are reluctant to change to Windows 8, for many used to XP they find it un-user friendly and simply too different. Windows 7 is the perfect upgrade choice - Ho...
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Computer low on storage space? We can upgrade your Hard Drive!

May 29, 2014
If you are running out of space on your computer, we have the hassle-free solution!

We can upgrade your computer to have more space without needing to re-install any of your programs or operating system. All of your games, photos, videos and music will remain and the increased storage space will mean you can have even more of them on your computer.

This service is for laptops, notebooks and desktop PCs and will work regardless of your operating system - Windows XP, Windows Vista, Windows 7 and...
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Sony RDR-HXD870 and Sony RDR-HXD890 guide not working

May 27, 2014
We are finding that the guide of the Sony RDR-HXD870 and Sony RDR-HXD890 HDD/DVD Recorder sometimes stops working and causes the recorder to crash.

This can be fixed here in Bath, we'd be happy to look at this one for you - it's not a throw-away recorder, its a solid make!
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Toshiba 32BL702B and 32BV502B no sound but picture ok. Sound fades out after a couple of hours

May 27, 2014
We have come across some TVs, including the Toshiba 32BL702B and 32BV502B, where it loses sounds but the picture remains ok. The sound may fade out after 30 minutes but can last up to a few hours until the issue arises. The sound may even start working again if the TV is turned off for a while.

We now have the repair kits in to fix this issue, if you have a similar sounding issue (no pun intended) then please ring us to see if we can help.
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Toshiba 22DV713B TV Repair - Sound ok, no picture

May 7, 2014
The Toshiba 22DV713B TV (and potentially other similar models) has a fault where the sound will work ok but the picture will disappear within a second or two after switch on. This is not always the tubes (and even if so, we may still be able to repair if parts are available) and can actually be the components on the panels inside not working correctly. We can now get these components and replace the faulty ones - Still cheaper than replacing a 22" TV with an inbuilt DVD player, this is one sm...
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Sharp LC22DV510K TV repair - flashing standby light/died while watching tv

May 7, 2014
Similar to the Toshiba 22" TV series, this Sharp LC22DV510K TV will suddenly turn off while watching and then lose power becoming completely dead (or will get stuck in standby with a flashing standby light). Although 22" and similar size TVs don't cost the Earth these days - they are even cheaper to repair!

This is a component-based repair and we upgrade all the components in question, not just the ones that have gone pop, so that this fault should not reoccur. As always, we do a 3 month warra...
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Toshiba 22BL702B, 22DL702B, 19DL502B, 22DL704B and 23DL933B TV Repairs - Turned off by itself, now no power/dead or stuck on flashing standby light

May 7, 2014
There are a number of Toshiba TV models (22BL702B, 19DL502B, 22DL702B, 22DL704B and 23DL933B) that have a common fault where they will suddenly turn off while on and then lose power becoming completely dead. They may also decide just not to turn on one day with a flashing standby light. Although 22" and similar size TVs don't cost the Earth these days - they are even cheaper to repair. Plus its one less TV that needlessly ends up in a landfill site, which can only be a good thing.

This is a co...
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Toshiba 32BV700B TV Repair - Flashing white standby light, won't turn on

May 6, 2014
Another Toshiba TV fault, this time the Toshiba model 32BV700B which refuses to turn on and has a flashing white standby light. We now have the parts in stock to repair this and not only do we replace the necessary components but we also upgrade them to stop this same issue from reoccurring.

Known models affected:
Toshiba 32BV700
Toshiba 32BV700B

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